Removing Rich Text Editor in LD Field in the UI

Answer

To remove Rich Text Editor in the SR application, simply do the following:

Go to -> System Configuration -> Platform Configuration -> Application Designer

Open the SR application

Click on Export Application Definition

Ensure your Internet browser allows pop-op windows

Save the SR.xml locally

Open the SR.xml with a text editor

Search for the string 'richtexteditor' and replace the entire line with the following:

<richtexteditor dataattribute="description_longdescription" id="main_grid3a_col1_2" plugins="[]" extra_plugins="[]"/>

Re-import the SR.xml to the system

This action removes the Rich Text Editor for the Long Description field on the Main page.

As for the Work Log tab, you must modify the Library.xml file as follows:

While you are still in Application Designer, select the Export System XML action in dropdown menu, export the Library.XML file and save it locally

Open the Library.xml and search for 'sec15' and replace the entire line with the following:

<richtexteditor dataattribute="description_longdescription" height="100" id="worklog_tb_details_sec15" width="640" plugins="[]" extra_plugins="[]"/>

Re-import the Library.xml back to the system

Note: You must restart MXServer for changes of Library.xml to take effect.