IBM Support

Uninstalling manually a stand-alone Tivoli Dynamic Workload Console version 8.6.0

Question & Answer


Question

The correct procedure to uninstall a stand-alone TDWC instance is to run its uninstaller program. If this is not possible, for example for a failed installation or uninstallation, a manual procedure is required. This technote provides details about how to manually uninstall a Tivoli Dynamic Workload Console instance both when you have installed the general availability level and when you have installed a fix pack.

Cause

The uninstallation of a stand-alone TDWC instance using its uninstaller program fails. To uninstall it a manual procedure is required.
This technote provides details about how to manually remove a Tivoli Dynamic Workload Console instance at any Fix Pack level (including the general availability)


On Windows operating systems

1. Uninstall the Tivoli Integrated Portal:

      1. Download the package provided with this technote and extract it to the target machine in the %ProgramFiles%\IBM\Common\acsi path
      2. If you have:
        • Already removed the Dynamic Workload Console, perform the following steps:
          1. Edit the file <eImages>\TDWC\WEBUI\<windows_operating_system>\scripts\cleanDE.bat.
          2. Change the "deleteRootIU.bat" string to the "delRootIUnRelationships.bat" string.
          3. Run the cleanDE.bat script using the following command:
            • <eImages>\TDWC\WEBUI\<windows_operating_system>\scripts\cleanDE.bat -installRoot <TWA_INSTALL_DIR>\eWAS -force true
        • Not removed the Dynamic Workload Console that is not working, perform the following steps:
          1. Edit the file <TWA_INSTALL_DIR>\TDWC\_tdwcutils\scripts\cleanDE.bat
          2. Change the "deleteRootIU.bat string to "delRootIUnRelationships.bat"
          3. Run the cleanDE.bat script using the following command:
            <TWA_INSTALL_DIR>\TDWC\_tdwcutils\scripts\cleanDE.bat -installRoot <TWA_INSTALL_DIR>\eWAS -force true
    2. Stop the following service:
    <TWA_INSTALL_DIR>\bin\WASService –stop TIPProfile_Port_defaulthost_port


    3. Remove the following service:
    <TWA_INSTALL_DIR>\eWAS\bin\wasservice.exe –remove TDWC_admin_username


    4. Remove the ISMP installation registry directory, located in the %CommonProgramFiles%\InstallShield\Universal\TDWC path


    5. Remove the Tivoli Workload Automation registry file. To do this,
      1. Take note of the <n> number, in the file <TWA_INSTALL_DIR>\twainstance<n>.id. This number indicates the Tivoli Workload Automation instance number,
      2. Remove the following files:
        %WINDIR%\TWA\twainstance<n>.TWA.properties
        %WINDIR%\TWA\twainstance<n>.TWA.properties.ext

    6. Delete the following registry key:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ e625666383dedb70850864e2a6feaa2e1371705039



On UNIX operating system

1.Uninstall the Tivoli Integrated Portal:
    1. Download the package provided with this technote and extract it to the target machine in the /usr/ibm/common/acsi path
    2. If you have:
      • Already removed the Dynamic Workload Console, perform the following steps:
        1. Edit the file <eImages>/TDWC/WEBUI/<unix_operating_system>/scripts/cleanDE.sh.
        2. Change the "deleteRootIU.sh" string to the "delRootIUnRelationships.sh" string.
        3. Run the cleanDE.sh script using the following command:
          • <eImages>/TDWC/WEBUI/<unix_operating_system>/scripts/cleanDE.sh -installRoot <TWA_INSTALL_DIR>/eWAS -force true
      • Not removed the Dynamic Workload Console that is not working, perform the following steps:
        1. Edit the file <TWA_INSTALL_DIR>/TDWC/_tdwcutils\scripts/cleanDE.sh
        2. Change the "deleteRootIU.sh" string to the "delRootIUnRelationships.sh" string.
        3. Run the cleanDE.sh script using the following command:
          • <TWA_INSTALL_DIR>/TDWC/_tdwcutils/scripts/cleanDE.sh -installRoot <TWA_INSTALL_DIR>/eWAS -force true


2. Stop the Application Server, running the following wastools command:
    <TWA_INSTALL_DIR>/wastools/stopWas.sh


3. Remove the ISMP installation registry directory, located in:
    • For the AIX operating system:

    • /usr/lib/objrepos/InstallShield/Universal/TDWC
    • For the UNIX and Linux operating systems:

    • <ROOT_HOME>/InstallShield/Universal/TDWC


4. Remove the Tivoli Workload Automation registry file. To do this,
    1. Take note of the <n> number in the file <TWA_INSTALL_DIR>\twainstance<n>.id, This number indicates the Tivoli Workload Automation instance number.
    2. Remove the following files:
      • /etc/TWA/twainstance<n>.TWA.properties
      • /etc/TWA/twainstance<n>.TWA.properties.ext



delRootIUnRelationships.zip delRootIUnRelationships.zip

[{"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Tivoli Dynamic Workload Console","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6","Edition":"Edition Independent","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 February 2020

UID

swg21579190