IBM Support

ITCAM for Transactions - AMC deployment advice

Question & Answer


Question

What do you need to consider when deciding where to install the Application Management Console (AMC) t3 agent?

Answer

  • Only 1 active AMC is supported in the entire ITM environment.

  • Install the Application Management Console on its own server-class computer if you are monitoring more than 50 agents or if you are using Response Time to monitor a high volume web site generating thousands of transactions per hour.

    In test environments, Application Management Console can be on the same computer as the Tivoli Enterprise Monitoring Server and the Tivoli Enterprise Portal. This is not recommended for production.

  • Install AMC close to the Tivoli Data Warehouse database, in the same subnet.

    It could be on the same computer as the Warehouse Proxy or Summarization and Pruning agents as they serve a similar function.

  • AMC acts as the robotic scripts repository, so make it accessible to script developers to upload scripts.

  • Connect directly to the HUB Tivoli Enterprise Monitoring Server for best performance.

    This relates to displaying data in the AMC TEP workspaces and profile distribution.

    The AMC collects the first 8 hours of data directly from the agents (not the TDW) and aggregates the data into simple, consolidated views as follows:

    a) The AMC asks the TEMS for the latest data
    b) The agent returns the data to the TEMS
    c) The TEMS gives the data to the AMC

    Specifying the Hub TEMS as the Primary Server for AMC reduces the amount of network traffic needed to display data in the TEP and during the distribution of scripts and profiles to agents.

  • Another reason for recommending the Hub TEMS as the primary server for AMC is possible synchronisation problems.

    We have seen a number of issues where AMC Editor information is "out of sync" after switching between primary and secondary connections to Remote TEMS. These problems are resolved by connecting to Hub TEMS.

[{"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITCAM TRANSACT AMC 5724S79EU v710","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.4","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

itcam itcam4tx itcamfortrans

Document Information

Modified date:
17 June 2018

UID

swg21579009