Removing Expired Temporary Licenses results in error
Attempts to remove an IBM Rational Team Concert (RTC) Client Access License (CAL) results in the error: "Cannot remove the license com.ibm.team.rtc.contributor. The license is included as part of the server. "
On the IBM Rational Jazz Team Server License Key Management page, one of the trial licenses has expired. When attempting to remove the CAL, the following error is seen:
"Cannot remove the license com.ibm.team.rtc.contributor. The license is included as part of the server."
This behavior is working as designed. There currently is no ability to remove the licenses that shipped as part of the product distribution.
Resolving the problem
There is currently no feature nor ability to remove the trial licenses once they become expired because they are included as a part of the product distribution. Both Defect 172895 and Enhancement 174513 on jazz.net have been opened to track this topic.
The expired trial licenses can be overwritten with purchased CALs of the same type. However, if licenses were not purchased, there is currently no workaround.
To mitigate this behavior, only CAL which will be purchased should be activated as trials, thus being overwritten by permanent licenses when they have expired.
Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
|Software Development||Rational Requirements Composer||2.0, 3.0.1, 126.96.36.199, 188.8.131.52|
|Software Development||Rational Quality Manager||2.0, 3.0.1, 184.108.40.206, 220.127.116.11|
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