Test case report does not return project name list

Technote (troubleshooting)


Problem(Abstract)

This technote describes a problem where test case reports you run for IBM Rational Quality Manager do not return the project name list.

Symptom

When executing a report any Quality Management report, the project list is not available in the interface. This behavior prevents you from running reports. Running the batch process in the Jazz Team Server against all applications does not change the situation. Report input fields return empty.


Cause

A possible cause is that the original ETL execution partially failed when first run.

Resolving the problem

Open Jazz Team Server and Quality Management admin reports using this URL:

https://<host>.com/qm/admin#action=jazz.viewPage&id=com.ibm.team.reports.reportsManagementPage


Execute the Full ETL, which runs a full load and not a delta of the Quality Management repository to the Data Warehouse database. This runs for every Data Collection Jobs that exist for Quality Management. Consider doing the same to the Jazz Team Server report and any other application related to this Jazz Team Server.

This will rebuild the data warehouse repository. The report should start working after doing so.

Example:

If the result is not successful, contact IBM Rational support for further assistance.


Rate this page:

(0 users)Average rating

Document information


More support for:

Rational Quality Manager
RRDI

Software version:

3.0.1, 3.0.1.1

Operating system(s):

AIX, Linux, Solaris, Windows

Reference #:

1575408

Modified date:

2011-12-27

Translate my page

Machine Translation

Content navigation