Users can not preview images that are uploaded to Media Gallery
Errors are displayed in the trace.log
exception while generating photo renditions
org.apache.commons.httpclient.ProtocolException: Unbuffered entity
enclosing request can not be repeated.
[12/12/11 10:45:49:140 EST] 00000064 SubscriberMan E
CLFWY0202E: The event handler named PhotoRenditionEventHandler threw an
exception when handling an event. Check nested exception for more
This issue can occur when the default user is changed in the connectionsAdmin account.
Diagnosing the problem
Enable the event handler trace for Files preview generator:
Resolving the problem
1. Create a new Security Role for mediaGalleryAdmin by going to:
Select New and set the alias to mediaGalleryAdmin, and add an admin user who can authenticate and exists in the Profiles database.
2. Then add the user from the mediaGallery j2c role, to the Security Role for admin in the Files Application.
3. Also replace the connectionsAdmin role with the newly created mediaGalleryAdmin role to the j2c property in the events-config.xml
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