IBM Support

IBM Elite Support for Virtual Forge products



IBM has announced that IBM will sell the following Virtual Forge CodeProfiler (version 3) products:
Virtual Forge CodeProfiler Content Package
Virtual Forge CodeProfiler Technology

IBM Technical Support for these products may be purchased via the following support offerings:
IBM Elite Support for Virtual Forge CodeProfiler Content Package
IBM Elite Support for Virtual Forge CodeProfiler Technology


IBM Rational AppScan Source Edition now supports SAP application security and performance testing with Virtual Forge CodeProfiler for AppScan Source Edition.

For clients who have active support contracts, IBM Rational support will provide a single point of contact for the IBM Rational AppScan products and the Virtual Forge products that IBM sells. IBM Rational support will team with Virtual Forge to provide support for problems you experience. Since the Virtual Forge products are not IBM developed products, problem resolution and fixes will be provided by VIrtual Forge.

For information about how to purchase these products and how to purchase technical support for the Virtual Forge products sold via IBM, see the appropriate announce letter for your geography. To find the announce letter, go to and enter the announce letter number in the search box.

IBM Announce Letters announced September 13, 2011:

Asia Pacific AP11-0256
Canada A11-0578
Europe, Middle East, Africa ZP11-0329
Latin America LP11-0338
US 211-268

For general information about IBM Elite Support, it is part of IBM Selected Support Offerings. Refer to the IBM Software Support Handbook - Support Portfolio - IBM Selected Support Offerings

Cross reference information
Segment Product Component Platform Version Edition
Security Rational AppScan Source Edition General Support Issues Linux, Windows

Document information

More support for: IBM Security AppScan Source
Elite Support for Virtual Forge CodeProfiler

Software version:,, 8.5,

Operating system(s): Linux, Windows

Reference #: 1575147

Modified date: 23 April 2012

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