'Standard Error ... 76 ... mscorlib ... Could not find a part of the path' when launching Controller

Technote (troubleshooting)


Problem(Abstract)

User launches Controller. User selects database, and logs in. User receives error.

User clicks OK, and the error appears again. User then receives the "Select Actuality and Period screen". However, the user cannot proceed because trying to gives a new error "No actuality is available in the popup list".

Symptom

Standard Error

Number: 76
Source: mscorlib
Description: Could not find a part of the path ‘C:\Documents and Settings\Administrator\Application Data\Cognos\CCR\......
At Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description…

Standard Error
Source: mscorlib
Description: Could not find a part of the path ‘C:\Documents and Settings\Administrator\Application Data\Cognos\CCR\......
at System.IO.___Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System…

Cause

There are several possible causes for similar errors.

  • TIP: For more examples, see separate IBM Technote #1642447.

This Technote specifically relates to the scenario where the cause is an incorrect data source definition (in Controller Configuration) for the database connection.
  • For example, in one real-life case the entry included a slash (/): oracleservername/SID
    • This is incorrect. It should only be the SID.

Environment

Oracle Database

Resolving the problem

Modify the data source connection (in Controller configuration) to use the correct nomenclature.


Example:
In one real-life case, the solution was to modify it to have only the Oracle SID (as defined in the Oracle tnsnames.ora file) and not <servername>/SID, In other words:

  • incorrect: redhat/ORCL
  • correct: ORCL

Related information

1642447 - ** Troubleshooting ** "Standard Error 76 ...

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Document information


More support for:

Cognos Controller
Controller

Software version:

8.5.1, 10.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1574732

Modified date:

2013-06-28

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