Unable to login to LDAP namespace. Error AAA-sys-0001

Technote (troubleshooting)


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Problem(Abstract)

When logging into an LDAP Namespace, the error AAA-SYS-0001 is received.

Symptom

The error received is:

AAA-SYS-0001

java.lang.RuntimeException: Expected a single account object.

Cause

The LDAP attribute mappings defined in Cognos Configuration, do not match what are in the LDAP Authentication source. An example of this would be using groupofuniquenames when the LDAP server uses groupofnames.

Resolving the problem

Adjust the LDAP attribute mappings object class value in Cognos Configuration. For further information about what these attribute mappings should be, please review the section entitled 'Configure an LDAP Namespace' in the Installation and Configuration Guide.

Related information

10.1.0: Configure an LDAP Namespace
10.2.0: Configure an LDAP Namespace

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Document information


More support for:

Cognos Business Intelligence
Install and Config

Software version:

10.1, 10.1.1, 10.2, 10.2.1

Operating system(s):

AIX, HP Itanium, HP-UX, Linux, Solaris, Windows

Reference #:

1571113

Modified date:

2013-07-03

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