Modeler 14.2 Help Tutorial does not display navigation arrows correctly on IE9 web browser.

Technote (troubleshooting)


Problem(Abstract)

Installing SPSS Modeler Desktop 14.2 FP1 and launching the Tutorial with Internet Explorer 9 as the default browser will either:

* not display the navigation arrows or
* display the arrows but clicking is non-responsive

IE9's Developer Tools Utility provides the following error message in the 'Script' tab:

"SCRIPT5007: Unable to get value of the property 'gotoend':
object is null or undefined tutorial.js, line 167 character 3"

IE9 Compatibility mode does not resolve the problem.

Cause

This has been identified as a product defect under APAR PM51085

Environment

Windows 7; 64 bit

Resolving the problem

APAR PM51085 submitted for this issue.


Work around:
Open the Developer Tools Utility window (pressing F12) and switch IE to version 8.
Refresh the Tutorial window and navigation should now work.


Related information

A simplified Chinese translation is available

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Document information


More support for:

SPSS Modeler
Modeler

Software version:

14.2

Operating system(s):

Windows

Reference #:

1570094

Modified date:

2012-12-05

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