Troubleshooting
Problem
CTGIN2275E upgrading to Maximo 7.5 with SSL
Symptom
upgrade error - CTGIN2275E: WebSphere thin admin client installation verification
completed with errors.;
CWPKI0022E: SSL HANDSHAKE FAILURE:
Resolving The Problem
On the new WebSphere 7 server, please save a backup of
<WASInstallDir>/profiles/ctgDmgr01/etc/trust.p12 file to trust.p12.orig
and then copy
<WASInstallDir>/profiles/ctgDmgr01/config/cells/ctgCell01/trust.p12 to
<WASInstallDir>/profiles/ctgDmgr01/etc/trust.p12
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21569568