IBM Support

Collecting Data: Deployment Health Checks Dashboard

Technote (troubleshooting)


Problem(Abstract)

Steps for collecting data from the Deployment Health Checks Dashboard

Resolving the problem

In the console, go to: BigFix Management > Deployment Health Checks:

  • Click on the "Collect Deployment Information" button. The deployment information will generate after a few seconds.
  • For each of the Health Check areas on the dashboard (BES Relay Health, BES Console Health, BES Server Health, BES Client Health, Deployment Optimization, and Wake-on-LAN) click on the plus sign next to each check with a status of Warning or Failed to fly out the additional information.
  • Select and copy all content on dashboard, either via CTRL+A and CTRL+C or using the mouse to highlight and copy the content.
  • Paste the content into either a Word or RTF document file.
  • Include this data with the rest of your data you are sending to Support.

Note: Activate all of the analyses in the BES Support site in order to see the full set of health checks in the dashboard.

Document information

More support for: IBM BigFix Platform
Deployment

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1569486

Modified date: 04 October 2012


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