Need to remove Fast Batch object and the associated write_request from IBM FileNet Image Services

Technote (troubleshooting)


This document applies only to the following language version(s):

English

Problem(Abstract)

Need to remove Fast Batch object and the associated write_request from IBM FileNet Image Services

Symptom

Document requests are stuck in Image Services and needs to know how to delete the bad batches.


Cause

Changing doc ID's while committing batches or incorrect Index data.

Diagnosing the problem

Elog shows that you cannot commit batches. Errors repeat on each startup of Image Services.

2012/11/02 03:33:39.152 151,0,39 <fnsw> dtp_tran ...
WQS: the value '0000012345' for field 'data_in' is longer than the defined length of 9 in workspace 'Workspace' and queue 'Queue'.

2012/11/02 03:33:39.200 151,0,39 <fnsw> dtp_tran ...
INXl_import: first error at record 22

2012/11/02 03:33:39.655 90,0,24 <fnsw> dtp_tran ...
dtp_tran: Error cataloging docs for batch with object id 4160000001


Resolving the problem

Delete the fast batches that are giving errors in the elog

1) MKF_tool
<MKF_tool>select write_request * where doc_id=41600000001
doc_id.........4160000001 family_id...............8
num_pages............2579
req_type................1
batch_name..........."Batch_name"

2) <MKF_tool>allowupdates
Password? xxxxxxxxxxxx
Updates now allowed
<MKF_tool>del write_request doc_id=4160000001
Total of 1 records deleted
<MKF_tool>q

3)Then delete it from cache
CSM_tool
<CSM_tool>deleteobject <cache id> <ssn> <object_id or document id>
<CSM_tool>quit

Example of delete command:
<CSM_tool>allowupdates
password xxxx
<CSM_tool>deleteobject 1 1100111111 4160000001
<CSM_tool>quit


Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

FileNet Image Services
Image Services

Software version:

4.1.1, 4.1.2, 4.2

Operating system(s):

Platform Independent

Software edition:

All Editions

Reference #:

1567574

Modified date:

2012-11-07

Translate my page

Machine Translation

Content navigation