Technote (troubleshooting)
Problem
Sometimes calendar entries display an aspect of a meeting at an unexpected time. This can include the displayed time in the main calendar view itself, or other aspects, such as when hovering over a meeting to get a time preview.
Diagnosing the problem
It is important to confirm whether the JVM references the wrong timezone.
Resolving the problem
Please verify what timezone the machine 'thinks' is it using by doing
the following:
There are two files, GetTimeZone.class and GetTimeZone.java, which can be obtained from IBM Support for the purposes below.
Run the GetTimeZone class using the JVM that is shipped with the Notes
Client on the machine that is having the problem. For example:
1. Detach the class (GetTimeZone.class and GetTimeZone.java) into
c:\java
2. Open a command line prompt
3. cd c:\java
4. Execute c:\program files\ibm\lotus\notes\jvm\bin\java GetTimeZone
Record the results. If working, the result should be exactly the same timezone expected (including the correct cities, as sometimes a timezone will be in the same offset from GMT, but will be in a different city timezone, so issues could arise due to differing DST settings, for example).
If the JVM timezone is found to be wrong, then other paths will be followed, such as examining the registry and OS configuration.
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