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Maximo 7.5 install fails with error CTGIN2275E: WebSphere thin admin client installation verification

Troubleshooting


Problem

After migrating Websphere 6.0.x to Websphere 7.0.x and installing Maximo 7.5 you get the error CTGIN2275E: WebSphere thin admin client installation verification completed with errors.; CWPKI0022E: SSL HANDSHAKE FAILURE:

Symptom

Receive error - CTGIN2275E: WebSphere thin admin client installation verification

completed with errors.;

CWPKI0022E: SSL HANDSHAKE FAILURE:

Resolving The Problem

On the new WAS 7 server, please save a backup of

<WASInstallDir>/profiles/ctgDmgr01/etc/trust.p12 file to trust.p12.orig

and then copy

<WASInstallDir>/profiles/ctgDmgr01/config/cells/ctgCell01/trust.p12 to

<WASInstallDir>/profiles/ctgDmgr01/etc/trust.p12. Make sure the

....\temp\1\wasclient directory has been

removed, and retry the install.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5;7.1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21567062

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