Error occurs when adding additional languages while installing or upgrading industry solutions

Technote (troubleshooting)


Problem(Abstract)

When adding additional languages during the installation or upgrade of an industry solution, the following error is logged in the server SystemOut.log file:

[xx/xx/xx 14:06:59:109 CEST] 00000019 SystemOut O xx xxx xxxx0 14:06:59:094 [FATAL] BMXAA6473E - Maximo failed to start.
psdi.util.MXSystemException: system#major
at psdi.mbo.MaximoDD.init(MaximoDD.java:240)
at psdi.server.MXServer.boot(MXServer.java:1246)
at psdi.server.MXServer.start(MXServer.java:3063)
at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:63)

Caused by:
psdi.util.MXSystemException: system#invalidSiteOrgType

Cause

This problem is caused when adding additional languages during an industry solution installation action while the application server is up and running.

Resolving the problem

You should stop the application server before installing or upgrading industry solutions. If you do not, and you receive the error described above, restart the application server after the industry solution installation action is complete.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM Maximo Adapter for Microsoft Project 7.5
Systems and Asset Management IBM Maximo Adapter for Primavera 7.5
Systems and Asset Management IBM Maximo Asset Configuration Manager 7.5
Systems and Asset Management IBM Maximo Asset Management Scheduler 7.5
Systems and Asset Management IBM Maximo Calibration 7.5
Systems and Asset Management IBM Maximo Change and Corrective Action Manager 7.5
Systems and Asset Management Maximo Data Center Infrastructure Management 7.5
Systems and Asset Management Maximo Everyplace 7.5
Systems and Asset Management IBM Maximo for Government 7.5
Systems and Asset Management IBM Maximo for Life Sciences 7.5
Systems and Asset Management IBM Maximo for Nuclear Power 7.5
Systems and Asset Management IBM Maximo for Oil and Gas 7.5
Systems and Asset Management IBM Maximo for Service Providers 7.5
Systems and Asset Management IBM Maximo for Transportation 7.5
Systems and Asset Management IBM Maximo for Utilities 7.5
Systems and Asset Management IBM Maximo Health- Safety and Environment Manager 7.5
Systems and Asset Management Maximo Linear Asset Manager 7.5
Systems and Asset Management IBM Maximo Mobile Suite 7.5
Systems and Asset Management Maximo Space Management for Facilities 7.5
Systems and Asset Management Maximo Spatial Asset Management 7.5

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Document information


More support for:

IBM Maximo Asset Management

Software version:

7.5

Operating system(s):

Windows

Reference #:

1566510

Modified date:

2014-08-27

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