TEP client does not work with IBM JRE 1.5 on Windows 7

Technote (troubleshooting)


Problem(Abstract)

Various problems will occur in TEP Web client / Java Web Start client with IBM JRE 1.5 on Windows 7.
This problem is caused by the combination IBM JRE 1.5 + Windows 7.

Symptom

Example:

  • Cannot expand navigation tree
  • Cannot associate situations to navigator item
  • Cannot edit Workflow
  • Language Pack is not in effect

Resolving the problem

Install Sun JRE 1.6 instead of IBM JRE 1.5 if you would like to install TEP on Windows 7.

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Document information


More support for:

Tivoli Components
ITM Tivoli Enterprise Portal V6

Software version:

6.2.1, 6.2.2

Operating system(s):

Windows 7

Reference #:

1564154

Modified date:

2013-09-02

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