Troubleshooting
Problem
Dashboard and WS not accessible - Error HTTP Error: 404 NOT_FOUND
Symptom
Sterling Integrator version 5.0
New Installation on Red Hat Enterprise Linux 5.0
No errors in the install log
Dashboard and WS not accessible - Error HTTP Error: 404 NOT_FOUND
BindException is on the base port for the SI install
Error Messagenoapp log error:-
java.net.BindException: Address already in use
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:167)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:87)
at org.mortbay.jetty.nio.SelectChannelConnector.open(SelectChannelConnector.java:205)
at org.mortbay.jetty.nio.SelectChannelConnector.doStart(SelectChannelConnector.java:304)
at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:39)
at org.mortbay.jetty.Server.doStart(Server.java:233)
at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:39)
at com.sterlingcommerce.woodstock.noapp.WebServerStartThread.run(WebServerStartThread.java:63)
at java.lang.Thread.run(Thread.java:810)
ERROR in WEBServerStartTHread : java.net.BindException: Address already in use
java.net.BindException: Address already in use
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:167)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:87)
at org.mortbay.jetty.nio.SelectChannelConnector.open(SelectChannelConnector.java:205)
at org.mortbay.jetty.nio.SelectChannelConnector.doStart(SelectChannelConnector.java:304)
at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:39)
at org.mortbay.jetty.Server.doStart(Server.java:233)
at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:39)
at com.sterlingcommerce.woodstock.noapp.WebServerStartThread.run(WebServerStartThread.java:63)
at java.lang.Thread.run(Thread.java:810)
Resolving The Problem
Check that there is no other application running that uses the base port for the SI install
If no other application is running, then check the content of the file /etc/hosts
If both localhost and hostname=SRV-SI5 point to the same IP address like this:-
999.99.9.99 SRV-SI5
999.99.9.99 localhost.localdomain localhost
then do this:-
1. stop SI
2. change the /etc/hosts to:
127.0.0.1 localhost.localdomain localhost
999.99.9.99 SRV-SI5
3. start SI 5.0
Historical Number
NFX9275
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Document Information
Modified date:
16 June 2018
UID
swg21555961