IBM Support

Mailbox Error Code 27 - Sterling Gentran:Server for Microsoft Windows

Technote (troubleshooting)


Problem(Abstract)

Mailbox Error Code 27

Symptom

Mailbox Error Code 27


Resolving the problem

The Communication User guide indicates this is a Network Issue
- A network error was encountered while executing the function. This is usually the result of the Mailbox Server shutting down while a client which was connected is still running.

There is no definitive correction to make, so the next step would be to identify the mailbox items that are not SENT, if need be clean out messages in all mailboxes. Gentran Application mailbox is reviewed by the Executive service at Startup for recovery purposes.

Always important to run mailbox archiving or purge to keep the mailbox system clean.

Document information

More support for: Sterling Gentran:Server for Microsoft Windows

Software version: 5.2, 5.3, 5.3.1

Operating system(s): Windows

Reference #: 1539607

Modified date: 2011-10-08