'EDI-0300 Mandatory Segment' error in external data translator report for AK1 and AK9 segments (SCI40456)

Technote (troubleshooting)


Problem(Abstract)

'EDI-0300 Mandatory Segment' error in external data translator report for AK1 and AK9 segments (SCI40456)

Symptom

EDI-0300 Mandatory Segment' error in external data translator report for AK1 and AK9 segments
'3-1-1754: Translator error during document export' when processing inbound 997s
3-1-1734 Translator: Header: BYTE OFFSET: 12, HEX: 414B312A 53482A35 337ED, CHAR:
AK1*SH*53~ AK2*856* when process inbound 997

Cause

ACKBUILD_997 selected for inbound acknowledgment translation object

Resolving the problem

Set the Acknowledge translation object to ACKBREAK_997 by doing the following:
1) Open the Partner Editor and select the partner. Click the Inbound button.
2) Select the inbound 997 relationship and click the Translation button.
3) Click Advanced and select ACKBREAK_997 into the Acknowledge field at the bottom of the window
4) Save the changes and reprocess the inbound 997 to test.

Historical Number

PRI5122

Product Alias/Synonym

Fact


GENTRAN:Server for Windows NT, All Releases
Gentran:Server for Windows,
All Releases
SCI40456
Inbound 997s are properly formatted and
contain all required segments

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Document information


More support for:

Sterling Gentran:Server for Microsoft Windows

Software version:

All

Operating system(s):

All

Reference #:

1530791

Modified date:

2004-04-07

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