Why is my Search Index stuck in "In Process" Status?
In Sterling Selling and Fulfillment v9.0 onwards, the search index is created through an agent server (Time triggered transaction "Catalog Index Build"). When a new search index is generated from Sterling Business Center (SBC), the "Catalog Index Build" agent eventually processes the request and
creates a search index.
If this agent is not started, or the agent is not able to process the request for some reason, then the new search index will remain in an "In Process" status.
Please make sure that "Catalog Index Build" agent is up and running and processing the messages.
For more information on "Catalog Index Build", see the topic "Configuration Options for Accessing Catalog Index Files" in Distributed Order Management Configuration Guide
|Commerce||Sterling Selling and Fulfillment Suite||AIX, HP-UX, Linux, Solaris, Windows||9.2, 9.1, 9.0|
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.