Increase java memory available to Tivoli Netcool/Reporter processes

Reporter stops running with a java.lang.OutOfMemoryError in the catalina[date].log file.

Implement the five changes outlined below to both Apache Tomcat and the Netcool/Reporter server, using an editor such as notepad or vi.

For Apache Tomcat

1. Change catalina.* settings for java:

Open $REPORTERHOME/bin/Catalina.sh (%TOMCAT_HOME%\apache-tomcat-5.5.26\bin\catalina.bat on Windows)

Insert the following into the first line after the header:

JAVA_OPTS='-Xms256m -Xmx1024m'

2. Change server.xml settings for threads:

Open $REPORTERHOME/tomcat/conf/ server.xml (%TOMCAT_HOME%\conf\ server.xml on Windows) and search for this line:

<!-- Define an AJP 1.3 Connector on port 12009 -->.

In the next line, insert three more parameters:

maxThreads=”250”
minSpareThreads=”25”
maxSpareThreads=”75”

For example:

<Connector enableLookups="false" port="12009" protocol="AJP/1.3" redirectPort="8443" maxThreads="250" minSpareThreads="25" maxSpareThreads="75"/>

For Netcool/Reporter

3. Change infosrvorg.* settings for java:

Open $INFOHOME/server/infosrvorg (%INFOHOME%\server\infosrvorg.bat on Windows)

In the infosrvorg.* file, search for –ms and –mx.

Change

java –ms and –mx

to

java -ms256m and -mx1048 m

respectively.

Netcool/Reporter calls the inforsrvorg file at startup to create a Java process.

Note that in the Windows version, there are two Java settings - be sure to make the same change in both places.

4. Change runjob.* settings for java:

Open $INFOHOME/bin/runjob.sh (%INFOHOME%/bin/runjob.bat on Windows)

Change

java –ms and –mx

as follows:

java -ms256m and -mx1048m

Reporter creates a separate and temporary java process when running a report as a scheduled job.


5. Change spacesql.cfg settings for Java:

Open $INFOHOME/websqlbr/admin/ spacesql.cfg ( %INFOHOME%\websqlbr\admin\ spacesql.cfg on Windows)

Change

java –ms and –mx

as follows:

-ms64m and -mx90m

Reporter creates a separate and temporary Java process for report object generation including chart, pdf, gif and other objects.

Please restart the Reporter processes ( Apache, Tomcat and the Reporter Server) once the changes are in place.