IBM Support

Sterling Commerce Support Pages



With the 2010 acquisition of Sterling Commerce, the support information that was available from the Sterling Commerce support site will be available through support pages on The following table provides an index of Support sites for the Sterling Commerce products.


In your Support site left navigation, you can easily select or deselect products to limit the information shown. Use the "Choose a product" navigation to help narrow information based on your current task. You can select from the following tasks in your Support Portal: Home, Downloads, Troubleshoot, Plan & Install, Service Requests and PMRs, Documentation and Communities.

If you are looking for End of Support (EOS) information for any product, visit the product support lifecycle page.

Note: Service Request (SR) is accessible from the Support Portal or any Support Pages. IBM provides the SR tool to electronically submit and manage Problem Management Records (PMRs) on the Web for more control over your PMRs. Use SR to Open a Case (open a ticket) with support.

Software Support Site Link for On Premise
Product name and link to IBM Support Portal Documentation

Software Support Site Link for SaaS
Product name and link to IBM Support Portal Documentation
Sterling Supplier Portal
Sterling Transportation Management System
Sterling Web Forms

Document information

More support for: Sterling Commerce

Software version: All

Operating system(s): Platform Independent

Reference #: 1516120

Modified date: 28 January 2015