Cannot create new TIP users

Technote (troubleshooting)


Problem(Abstract)

CWWIM5020E Could not connect to the NetCool OMNIbus ObjectServer
repository

Symptom

When logging into TIP with tipadmin, there were no other users visible in the WIM User Management portlet. Attempting to create a new user resulted in this error:

CWWIM5020E Could not connect to the NetCool OMNIbus ObjectServer
repository using properties: null


Cause

Connectivity is missing between TIP and the ObjectServer. Because the tipadmin user is a local TIP account and does not depend on the ObjectServer being accessible, you will be able to login to TIP with reduced capabilities.


Resolving the problem

If your ObjectServer is running and reachable from the TIP server, run the $TIPHOME/bin/confvmm4ncos.sh script to ensure that the parameters to reach the ObjectServer are correct in the wimconfig.xml.

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Document information


More support for:

Tivoli Network Manager IP Edition

Software version:

3.8, 3.9

Operating system(s):

AIX, Linux, Solaris

Reference #:

1515770

Modified date:

2014-09-02

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