Installation of Rational Synergy iFix fails - installed prerequisite is not detected

Technote (troubleshooting)


Problem(Abstract)

Applying an iFix or Fixpack to a Rational Synergy 7.x database fails, reporting that it needs a patch that is already installed.

Symptom

Here is an example of the failure:

ccm_patch -dbonly $CCM_HOME/patches/7.1.0.2.02 <dbpath>

This patch (7.1.0.2.02) needs patch 7.1.0.2

First apply patch 7.1.0.2 to <dbpath>,

then apply 7.1.0.2.02 to <dbpath>

Cause

Incorrect version of the ccm_patch utility being used.

Environment

Rational Synergy 7.x on UNIX/Linux server

Resolving the problem

Use the correct version of the ccm_patch installer to resolve this problem.

To check the version of your current ccm_patch, run the command

ccm_patch -version

Currently, fixpacks and iFixes to Rational Synergy 7.1 or 7.2 require version 47 of the ccm_patch utility. Download the required version from the same web page hosting the fixpack or iFix.

The current version of the ccm_patch installer script can be accessed from the following URL:


http://www-01.ibm.com/support/docview.wss?uid=swg24022837

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Document information


More support for:

Rational Synergy
General Information

Software version:

7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1512579

Modified date:

2013-01-08

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