IBM Support

SPSS Client error and Visual C++ Java Runtime error

Troubleshooting


Problem

I am installing Statistics 19.0 as network on Win7 64-bits OS. I am getting error "SPSS Client" and when I closed that error, I am getting "Visual C++ Java Runtime error and terminate the application" This is ONLY happen on Window 7 64-bits installing as network. I can't use the application. Is there a fix for this? Is this a defect?

Environment

Win7 64-bits installing Network type

Resolving The Problem

Please do the following to correct your problem.

1. Navigate to the Statistics 19 installation folder which is C:\Program Files\IBM\SPSS\Statistics\19

2. Find and modify spssprod.inf with Notepad

3. Check and remove all the blank lines and saved the file

Removing the blank lines should allow the application to launch.

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Statistics Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"19.0","Edition":"Developer;Professional;Standard","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 June 2018

UID

swg21512417