Technote (troubleshooting)
Problem
Your Domino server crashes with "PANIC: OSBBlockAddr: Bad BBlock handle (F024758E)". Prior to the crash, you may see an error message like this in the console log:
> Lock(Mode=S LockID(RRV DB=E:\Domino\Data\dbname.nsf
RRV=1405006)) countNonIntentLocks = 0 countIntentLocks = 0,
queuLength = 0
Req(Status=Granted Mode=S Class=Short Nest=0 Cnt=65536
Tran=481539915 Func=N/A [174C:0002-1750])
> 01/23/2011 12:44:46 PM
> Lock(Mode=S LockID(RRV DB=E:\Domino\Data\dbname.nsf
RRV=1405006)) countNonIntentLocks = 0 countIntentLocks = 0,
queuLength = 0
Req(Status=Granted Mode=S Class=Short Nest=0 Cnt=65536
Tran=481552538 Func=N/A [174C:0002-1750])
The following is from the NSD:
############################################################
### thread 120/139: [ nSERVER: 1964: 00cc] FATAL THREAD (Panic)
### FP=0x176fd534, PC=0x7d61c846, SP=0x176fd4c8
### stkbase=0x17700000, total stksize=262144, used stksize=11064
### EAX=0x00000000, EBX=0x176fe104, ECX=0x00000000, EDX=0x00000000
### ESI=0x000068bc, EDI=0x00000000, CS=0x00000023, SS=0x0000002b
### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b
Flags=0x00000202
############################################################
[ 1] 0x7d61c846 ntdll.ZwWaitForSingleObject+21 (68bc,927c0,0,176fdce4)
[ 2] 0x7d4d8c0d kernel32.WaitForSingleObject+18
(68bc,927c0,176fe478,176fe11c)
@[ 3] 0x601b5105 nnotes.FRSendCommandToService+789
(176fdd04,176fe104,176fe11c,5)
@[ 4] 0x601b5d3f nnotes.OSRunExternalScript@8+1055 (258,1)
@[ 5] 0x601b62bf nnotes.FRTerminateWindowsResources+975 (1,1010,1,0)
@[ 6] 0x601b66e8 nnotes.OSFaultCleanupExt@24+984
(1ec6a68,1010,0,0,0,176fe7a0)
@[ 7] 0x601b676a nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 8] 0x601c1d14 nnotes.OSNTUnhandledExceptionFilter@4+276 (176ff7d8)
@[ 9] 0x60183f1d nnotes.Panic@4+589 (176ff7fc)
@[10] 0x60001c1d nnotes.OSBBlockAddr@8+141 (3c98bf98,f024758e)
@[11] 0x608932df nnotes.LKCONTEXT::LkAnyoneElseHaveLock+31
(3c5423f8,176ffbf8,176f0000,4022)
@[12] 0x608976f6 nnotes.newLkLock+1126 (176ffbf8,176ffb94,4022,0)
@[13] 0x608949a2 nnotes._LkLock@24+82
(176ffbf8,176ffb94,4022,0,0,176ff940)
@[14] 0x60004a6d nnotes.LockDbReadSemCtx@8+317 (346ee0f8,0)
@[15] 0x60004cf3 nnotes.LockDbROCond@12+147 (346ee0f8,fc,0)
@[16] 0x6009c1ce nnotes.DBCONTWritePage@36+638
(2d6c1,99,4af,2000,0,176ffc60,f10f10,ffffffff,0)
@[17] 0x6092dd5b nnotes.UBMProcessIOThread@12+923
(9e66c40,1009ae70,1009aea8)
@[18] 0x1000c775 nserverl.UBMIOTask@8+309 (daf90095,60600004)
@[19] 0x10001a2e nserverl.Scheduler@4+750 (0)
@[20] 0x6010dc4f nnotes.ThreadWrapper@4+175 (0)
[21] 0x7d4dfe37 kernel32.FlsSetValue+316 (0,0,0,0)
Cause
The problem is due to deadlocks on the database mentioned in the console log.
Resolving the problem
This issue is now fixed in Lotus Notes and Domino 8.5.2 FP2 and 8.5.3.
Fix details: SPR# YYLN7ZNDW8
Refer to the Upgrade Central site for details on upgrading Notes/Domino.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.