Preventive Service Planning
Abstract
On Wednesday August 31st, 2011, OpenPages will transition to the IBM Service Request tool (IBM SR) to accept new technical service requests (support cases) from customers.
Content
Starting August 31st, customers should go to the IBM Service Request tool on the IBM Support portal to open new technical service requests.
Visit the Service Request Assistance page for resources to help you with the IBM SR tool including access to the Service Request help desk. In addition an IBM Electronic Support Channel has been created on YouTube with videos covering a variety of topics including the Service Request tool and instructions on specific account management actions available to you.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.