Skip to main content

Cannot log into Business Space


Technote (troubleshooting)


Problem(Abstract)

User gets a popup dialog error when trying to login to Business Space in IBM WebSphere Business Monitor.

Symptom

You may see similar errors as follows:

BMWMB0039E:Fail to load page. The error message is: Error -
BMWMF0001E:Node must not be null. Please contact Lotus Mashups
administrator

Also


00000045 W
com.ibm.mm.server.model.persist.NLFModelPersistenceHandlerImpl loadRoot
IGNORING EXCEPTION (BMWSD0114E: Error reading a navigation tree. user
id: jbowles_user_uniqueID page id:
USER_NAVTREE_ROOT_OID000000000000000), RETURNING NULL

com.ibm.mm.framework.persistence.exceptions.DataBackendException:
BMWSD0114E: Error reading a navigation tree. user id:
jbowles_user_uniqueID page id: USER_NAVTREE_ROOT_OID000000000000000
at
com.ibm.mm.server.persistence.rdbms.dao.ibatis.NavigationDaoSqlMap.findT
opologyDescByPageAndOwner(NavigationDaoSqlMap.java:655

Cause

A possible cause is an incorrect schema name

Environment

All

Diagnosing the problem

Ensure this property is set to correct schema name:


Resource Environment > Resource Environment Provider >
Mashups_ConfigService > Custom properties
check property name schemaName value


Resolving the problem

Ensure this property is set to correct schema name:



    Resource Environment > Resource Environment Provider >
    Mashups_ConfigService > Custom properties
    check property name schemaName value

    If it is not correctly set then you must update the ConfigService.properties file and then run the updatePropertyConfig command to get the values changed.
    • For a stand-alone server: profile_root\BusinessSpace\node_name\server_name\mm.runtime.prof\config\ConfigService.properties
    • For a cluster: deployment_manager_profile_root\BusinessSpace\cluster_name\mm.runtime.prof\config\ConfigService.properties
    Run the updatePropertyConfig command in the wsadmin environment of the profile:
    • For a stand-alone server:
    $AdminTask updatePropertyConfig {-serverName server_name  -nodeName node_name  -propertyFileName " profile_root \BusinessSpace\ node_name \ server_name \mm.runtime.prof\config\ConfigService.properties" -prefix "Mashups_"}
    • For a cluster:
    $AdminTask updatePropertyConfig {-clusterName cluster_name  -propertyFileName " profile_root \BusinessSpace\ cluster_name \mm.runtime.prof\config\ConfigService.properties" -prefix "Mashups_"}
    • Run $AdminConfig save.

Cross reference information
Segment Product Component Platform Version Edition
Business Integration IBM Business Process Manager Advanced Business Space AIX, Linux, Linux zSeries, Solaris, Windows, z/OS 7.5.0.1, 7.5 All Editions
Business Integration IBM Integration Designer Business Space Linux, Windows 7.5, 7.5.0.1 All Editions
Business Integration WebSphere Business Compass Business Space AIX, Linux, Windows 7.0.0.4, 7.0.0.3, 7.0.0.2, 7.0.0.1, 7.0 All Editions
Business Integration WebSphere Business Modeler Publishing Server Business Space Widgets Linux, Windows 7.0.0.4, 7.0.0.3, 7.0.0.2, 7.0
Business Integration WebSphere Business Services Fabric Business Space AIX, Linux, Solaris, Windows 7.0.0.3, 7.0.0.2, 7.0.0.1 All Editions
Business Integration WebSphere Process Server Business Space AIX, HP-UX, Linux, Solaris, Windows 7.0.0.4, 7.0.0.3, 7.0.0.2, 7.0.0.1 NA
Business Integration WebSphere Service Registry and Repository Business Space AIX, HP-UX, HP Itanium, Linux, Linux pSeries, Solaris, Windows 7.5, 7.0.0.4, 7.0.0.3, 7.0.0.2, 7.0.0.1, 7.0 All Editions
Business Integration IBM Business Monitor Business Space AIX, HP-UX, Linux, Solaris, Windows 8.0, 7.5

Rate this page:

(0 users)Average rating

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Rate this page:


(0 users)Average rating

Add comments

Document information

WebSphere Business Monitor

Business Space


Software version:
7.0, 7.0.0.2, 7.0.0.3, 7.0.0.4


Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows


Reference #:
1511784


Modified date:
2012-04-17

Translate my page

Content navigation