IBM Support

Hidden Form Missing error in Workflow Designer or Advanced - Change and CI Applications.

Troubleshooting


Problem

In some instance when accessing the Workflow Designer and/or (Advanced) Change and CI application using Internet Explorer - you may see the following warning/error at the bottom of your browser: 'Hidden Form Missing'. Clicking on the warning icon gives the following detail: Message: 'elements' is null or not an object.

Cause

Applications running with java servlet - while you can safely ignore this warning as it has no effect on the application functionality (this happens on other application as well as Maximo) – there is another solution to bypassing this popup warning.

Resolving The Problem

On the browser - IE being the example here -> Click – Tools -> Managed Add-ons –
select all java related files and disable them –
restart the browser – this should resolve this issue with the error message popup.


This was tested with Internet Explorer 7/8 on multiple Maximo releases of 7.1.x -
this solution may work for other browsers e.g. Firefox/etc.
The key in suppressing this message from popping up is to disable the java plugins.
With Maximo 7.5, however, in any of the Maximo applications –
you can try this simple workaround/solution to see if this will fix it
– if not - please open a new PMR with Maximo support.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1;7.1.2;7.2;7.2.1","Edition":"Edition Independent","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21509126