IBM Support

Information to include (MustGather: Read first) for LMT issues

Question & Answer


Question

What documents are needed to troubleshoot an IBM License Metric Tool (ILMT) problem?

Answer

Logs should be collected for troubleshooting which are located at:


Windows C:\Program Files\ibm\tivoli\common\COD

UNIX /var/ibm/tivoli/common/COD (sometimes in opt or usr)


OS/400 /QIBM/UserData/tivoli/common/COD

[{"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

MustGatherReadFirstDocument

Document Information

Modified date:
26 April 2021

UID

swg21508886