IBM Elite Support for Worksoft products

News


Abstract

IBM has announced that IBM will sell the following Worksoft Certify products:
Worksoft Certify Connect
Worksoft Certify Data
Worksoft Certify for SAP
Worksoft Certify for SAP ESOA
Worksoft Certify Impact Anlysis and Business Reporting

IBM Technical Support for these products may be purchased via the following support offerings:
IBM Elite Support for Worksoft Certify Connect
IBM Elite Support for Worksoft Certify Data
IBM Elite Support for Worksoft Certify for SAP
IBM Elite Support for Worksoft Certify for SAP ESOA
IBM Elite Support for Worksoft Certify Impact Anlysis and Business Reporting

Content

IBM Rational Quality Manager integrates with Worksoft Certify solutions for SAP to deliver comprehensive business process validation for SAP cross-platform applications.

For clients who have active support contracts, IBM Rational support will provide a single point of contact for IBM Rational Quality Manager and the Worksoft products that IBM sells. IBM Rational support will team with Worksoft to provide support for problems you experience. Since the Worksoft products are not IBM developed products, problem resolution and fixes will be provided by Worksoft.

For information about how to purchase these products and how to purchase technical support for Worksoft's products sold via IBM, see the appropriate announce letter for your geography. To find the announce letter, go to www.ibm.com and enter the announce letter number in the search box.

IBM Announce Letters announced June 28, 2011:

Asia Pacific AP11-0236
Canada A11-0529
Europe, Middle East, Africa ZP11-0307
Latin America LP11-0315
US 211-246

For general information about IBM Elite Support, it is part of IBM Selected Support Offerings. Refer to the IBM Software Support Handbook - Support Portfolio - IBM Selected Support Offerings

http://www14.software.ibm.com/webapp/set2/sas/f/handbook/overview.html


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Document information


More support for:

Rational Quality Manager
Integrations: 3rd Party

Software version:

3.0.1

Operating system(s):

AIX, Linux, Solaris, Windows, z/OS

Reference #:

1508299

Modified date:

2011-08-08

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