Domino Server crashes on nIMAP after upgrading to 8.5.2 FP3

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Abstract

Your Lotus Domino environment is unstable after upgrading to Domino 8.5.2 FP3. The server crashes every hour or so on the nIMAP task. This issue is an IMAP regression from 8.5.2 FP2 to 8.5.2 FP3.

Crash Stack:
###########################################################
### FATAL THREAD 6/11 [ nIMAP: 0d00: 09b4]
### FP=0x1969ff64, PC=0x004099ab, SP=0x1969fdc8
### stkbase=196a0000, total stksize=262144, used stksize=568
### EAX=0x1969ff44, EBX=0x19690000, ECX=0x1969ff58, EDX=0x03cebd78
### ESI=0x00000000, EDI=0x00010000, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00010293
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x004099ab nIMAP.ResponseProcess+1307 (26c,19580001,1062ee8,3)
@[ 2] 0x00419304 nIMAP.IMAPThreadProc@4+836 (0)
@[ 3] 0x60155e8f nnotes.ThreadWrapper@4+175 (0)
[ 4] 0x77e6482f kernel32.GetModuleHandleA+223 (60155de0)

A fix is now available for all platforms as an interim fix for Domino 8.5.2 FP3 (852FP3IF1).

Content


Fix Information:
This issue has been reported to Quality Engineering as SPR# TLAM8JZNMN and is now fixed in Domino 8.5.2 FP3 IF1.

Platform
Individual Fix IDs
File Name
W32 DominoServer_852FP3IF1_W32 DominoServer_852FP3IF1_W32.exe
W64 DominoServer_852FP3IF1_W64 DominoServer_852FP3IF1_W64.exe
AIX DominoServer_852FP3IF1_AIX DominoServer_852FP3IF1_AIX.tar
AIX64 DominoServer_852FP3IF1_AIX64 DominoServer_852FP3IF1_AIX64.tar
Solaris DominoServer_852FP3IF1_Sol DominoServer_852FP3IF1_Sol.tar
Linux DominoServer_852FP3IF1_Linux DominoServer_852FP3IF1_Linux.tar
zSeries DominoServer_852FP3IF1_zSeries DominoServer_852FP3IF1_zSeries.tar.gz
IBM i 6.1 & 7.1 DominoServer_852FP3IF1_IBMi_6.1_7.1 DominoServer_852FP3IF1_IBMi_6.1_7.1.savf


NOTE: There is a separate Interim Fix that addresses a login issue with iNotes 8.5.2 Fix Pack 3. For more information see technote #1506794.



How to Load and Apply 8.5.2FP3IF1 (IMAP) on the IBM i:

    The directions assume the use of the QSECOFR user profile on the IBM i, an existing library and C:\ as the location of DominoServer_852FP3IF1_IBMi_6.1_7.1.savf.

    - Create a SAVF for DominoServer_852FP3IF1_IBMi_6.1_7.1.savf using the i5/OS command, CRTSAVF as follows:
    CRTSAVF FILE(MYLIB/QL603609)

    - FTP the Interim Fix to the IBM i:
      On the PC, open a DOS window and enter the following commands and responses, when prompted:
        ftp  [your IBM i  system name or IP address]
        Name: [Enter your IBM i  user profile name and press enter]
        Password: [Enter your IBM i password and press enter]
        ftp> binary
        Representation type is binary IMAGE.  
        ftp> put c:\DominoServer_852FP3IF1_IBMi_6.1_7.1.savf mylib/ql603609
        ftp> quit

    - Shutdown any 8.5.2 Domino servers.

    - Load the PTF using the following i5/OS command:
    LODPTF LICPGM(5733L85) DEV(*SAVF) SELECT(L603609) SAVF(Mylib/QL603609)  

    - Apply the PTF using the following i5/OS command:
    APYPTF LICPGM(5733L85) SELECT(L603609)  

    - Start the Domino 8.5.2 Domino servers



    SPR# TLAM8JZNMN is also fixed in Domino 8.5.2 FP4. Refer to the Upgrade Central site for details on upgrading Notes/Domino.

    Related information

    "Formula error" returned when users attempt to access i


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    Document information


    More support for:

    IBM Domino

    Software version:

    8.5.2.3

    Operating system(s):

    AIX, AIX 64bit, IBM i, Linux, Linux zSeries, Solaris, Windows, Windows 64bit

    Reference #:

    1508247

    Modified date:

    2012-07-27

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