Appointment dates and times do not stay selected

Technote (troubleshooting)


Problem

Once you select an appointment date and/or time, they do not stay selected in Lotus Organizer V6.1 or V5.x running on Microsoft Windows 7. This did not occur in Windows XP.

The same situation occurs when you try to change any field in a drop-down list in Organizer and in the Print dialog box (File --> Print --> select Range). When you choose a From date or To date from the drop-down list, it does not stay selected and automatically changes to the present date.

How do you keep the correct date and/or time selected?


Resolving the problem

This issue was reported to Quality Engineering as SPR# DCOE8GGLUB. You can work around this issue as follows:


1. Click Start (the Start circle) and in the Start menu pop up, choose Lotus Organizer.

2. Right-mouse click Lotus Organizer --> Properties.

3. On the compatibility tab, check "Disable desktop composition."

NOTE: If you do not see the above, do not right-mouse click the folder named Lotus Organizer. Instead, open the folder to see Lotus Organizer. Click on that "Lotus Organizer" in the folder.



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Document information


More support for:

Lotus SmartSuite
Lotus Organizer for Windows

Software version:

6.1

Operating system(s):

Windows

Reference #:

1508049

Modified date:

2012-07-12

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