What causes the Proventia Desktop Endpoint Security local user interface to fail to start after a reboot or manually launching it?
Due to a discovered issue in Proventia Desktop Endpoint Security 10.1, the local user interface requires administrative level privileges to run.
- If a user does not have administrative privileges, then the local user interface will not automatically launch. If that user attempts to launch the interface manually, Windows will prompt the user for an administrator password.
- If a user is in the administrators group, then the user interface will not launch automatically due to an interaction issue with Windows User Access Control and the Proventia Desktop local user interface. If the user launches the interface manually, then the user is required to authorize an administrative action through a Windows UAC pop-up.