LPME - Attachment name removed

Technote (troubleshooting)


Problem

Problems with attachment names not appearing in emails.

Symptom

Attachment name is removed from email.

Cause

If they use US-ASCII character set for attachment names the problem does not happen.

Environment

LPME 2.0.1.1 on Cent OS

Diagnosing the problem

We looked at the MIME stream and noticed when we do not use US-ASCII character set for attachment names there is a carriage return in the filename section.


Before:

--_=_MSTRSMTP6269DED74FD91FC3D13AA3B01A9B4BA1

Content-Type: application/pdf

Content-Disposition: Attachment;

Filename=

=?utf-8?Q?Weekly=20NM%=20Total=20Merch=20by=20Store=2Epdf?=

Content-Transfer-Encoding: base64

After:

--_=_MSTRSMTP41E07ECF4CBE930FC59B1C80F39B1FA7

Content-Type: application/pdf

Content-Disposition: Attachment;

Filename="Weekly NM% Total Merch by Store.pdf"

Content-Transfer-Encoding: base64


Resolving the problem

Just use US-ASCII character set for attachment names.


Rate this page:

(0 users)Average rating

Document information


More support for:

Lotus Protector for Mail Encryption

Software version:

2.1

Operating system(s):

Linux

Reference #:

1507229

Modified date:

2011-07-27

Translate my page

Machine Translation

Content navigation