IBM Support

Why is my Non-Master Operator Console blank in the new 8.x version?

Technote (troubleshooting)


Problem(Abstract)

Non-master operators must have Reader rights to the BES Support site in order to fully view the Console.

Resolving the problem

Login to the Console as a Master Operator, browse to the All Content Domain, Sites, and External Sites. Select the BES Support site and open the Operator Permissions tab. You may either select "Grant read permission globally" or individually grant "Reader" access to the non-Master Operator account.

Historical Number

1800

Document information

More support for: IBM BigFix family

Software version: BES 8.x

Operating system(s): Platform Independent

Reference #: 1506243

Modified date: 31 August 2014


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