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Why am I receiving the CPM error - "No such process; system lib (class BIO_read_filenameFailed)"

Technote (troubleshooting)


When I attempt to run the CPMAutoUpdateSetup_1.5.vbs file to setup definition file auto updates. I receive the following error message and the admin user is not created:

No such process; system lib (class BIO_read_filenameFailed)

Resolving the problem

No such process; system lib (class BIO_read_filenameFailed)
The error message is generated when the path to the license.pvk file in incorrect.

To correct this issue check the following items:

  1. If you are using I.E. 8, you may have selected or entered the correct path, but there is a security setting that changes the path from what you selected to a nonexistent path.

  2. Internet Explorer 8

    'about:blank' will need to be added as a Trusted Site in security settings
    1. Open Internet Explorer 8, select Tools > Internet Options > Select Security Tab > Select Trusted Sites zone > click Sites button In field 'Add this website to the zone:' type 'about:blank'
    2. Uncheck 'Require server verification (https:)' checkbox and click Add button Close Trusted Sites window and click OK to close internet options window

Related information

Running the CPM Automatic Update Setup Script

Historical Number


Document information

More support for: IBM BigFix family

Software version: 1.5

Operating system(s): Windows

Reference #: 1506190

Modified date: 21 July 2015

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