Error "checkinstall: cannot open" during agent installation
Technote (troubleshooting)
Problem(Abstract)
I am trying to install the BES Solaris agent and receive the following error: "bubbles/root# /usr/sbin/pkgadd -n -d ./BESAgent-7.1.1.315.sparc_sol8.pkg :cannot open pkgadd: ERROR"
Resolving the problem
I am trying to install the agent and receive the following error:
bubbles/root# /usr/sbin/pkgadd -n -d ./BESAgent-7.1.1.315.sparc_sol8.pkg
BESagent Copyright 2008 BigFix, Inc. All Rights Reserved
/var/tmp/dstreAAAv5ayCa/BESagent/install/checkinstall:
cannot open pkgadd: ERROR: checkinstall script did not complete successfully
Installation of
No changes were made to the system.
bubbles/root#
To resolve this, ensure you have a sufficient umask such as "022" before attempting to install the BES Agent. Umask values such as 077 will cause this error as the installer is unable to read the files being extracted.
For example: bubbles/root# umask 022
bubbles/root# pkgadd -n -d ./BESAgent-7.1.1.315.sparc_sol8.pkg BESagent
Copyright 2008 BigFix, Inc.
All Rights Reserved
Installation of
bubbles/root#
Historical Number
819
Document information
More support for:
IBM BigFix family
Software version: 7.2
Operating system(s): Platform Independent
Reference #: 1506165
Modified date: 14 May 2014