IBM Support

What Products conflict with the CPM Client?

Technote (FAQ)


Question

The following is a list of incompatible software and the program’s native uninstaller must be used to remove them.

Answer

Spyware, Virus, and Malware Programs

  • Symantec Software Virtualization Solution
  • Symantec AntiVirus
  • McAfee VirusScan
  • Sophos Antivirus
  • eTrust Antivirus
  • Bit9 Parity Agent
  • Computer Associates ARCserve Backup
  • HSM (Hierarchical Storage Management) Backup Software
  • BigFix Antivirus
  • Norton AntiVirus for Mac
  • Norton Internet Security for Mac
  • McAfee VirusScan
  • Intego VirusBarrier
  • Intego NetBarrier
  • Avast! Mac Edition
  • Sophos Anti-Virus for Mac OS X
  • PC Tools iAntiVirus
  • Kaspersky
  • MacScan
  • ClamXav

Trend Micro Software
These software programs must be removed from the endpoints before deploying Core Protection (CPM) clients to those computers. Use the program's native uninstaller to remove them. There are some Fixlets/Tasks available to identify some incompatible items. Reboot the system before installing the new CPM client.


  • OfficeScan versions 8 and 10
  • Trend Micro Internet Security 2008
  • Trend Micro Pc-cillin 2007
  • Trend Micro Pc-cillin 2006
  • Trend Micro Pc-cillin 2005
  • Trend Micro Pc-cillin 2004 (AV)
  • Trend Micro Pc-cillin 2004 (TIS)
  • Trend PC-cillin 2003
  • Trend PC-cillin 2002
  • Trend PC-cillin 2000(WinNT)
  • Trend PC-cillin 2000 7.61(WinNT)
  • Trend PC-cillin 98 Plus(WinNT)
  • Trend PC-cillin NT 6
  • Trend PC-cillin NT
  • Trend Micro HouseCall Pro
  • Trend Micro ServerProtect
  • ServerProtect for Windows NT
  • Trend Micro Security for Macintosh 1.0
  • Trend Micro Smart Surfing for Mac 1.0
  • Trend Micro Security for Macintosh 1.5
  • Trend Micro Smart Surfing for Mac 1.5
  • Virus Buster 2000 for NT ver.1.20-
  • Virus Buster 98 for NT
  • Virus Buster NT

Historical Number

560

Document information

More support for: IBM BigFix family

Software version: CPM

Operating system(s): Platform Independent

Reference #: 1506111

Modified date: 26 June 2014


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