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Database error: A database query unexpectedly failed to return any results

Technote (troubleshooting)


Problem(Abstract)

You receive "Database error: A database query unexpectedly failed to return any results" in the TEM Console after using the Audit Trail Cleaner.

Resolving the problem

If you try to use manual computer groups after running the Audit Trail Cleaner and deleting hidden manual groups, you will receive the following error:
Database error: A database query unexpectedly failed to return any results

The work around is to close and re-open your TEM Console. You do not need to do anything with the cache because the tool will have already triggered a cache refresh on the back end.

Historical Number

1735

Document information

More support for: IBM BigFix family

Software version: BES 8.0

Operating system(s): Platform Independent

Reference #: 1506096

Modified date: 29 August 2014


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