IBM Support

Why do Fixlets generated by the "Manage Software Distribution Packages" dashboard fail to download files?

Technote (troubleshooting)


Problem(Abstract)

Fixlets created using the Software Distribution dashboard fail to download files.

Resolving the problem

File downloads are assisted by a download plugin on the TEM Server.

  1. Navigate to Systems Lifecycle > Software Distribution > Setup
  2. Run the "BES Server: Register Download Plugin for Software Distribution" Task.

After this Task completes, downloads should succeed. Actions may need to be restarted if they have expired.

Historical Number

1751

Document information

More support for: IBM BigFix family

Software version: BES 8.0

Operating system(s): Platform Independent

Reference #: 1506095

Modified date: 05 September 2014


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