IBM Support

Why is Web Reports showing no data?

Technote (troubleshooting)


Problem(Abstract)

The most common cause of Web Reports showing no data is that the Web Reports database has been disabled due to timeout being reached.

Resolving the problem

The most common cause of Web Reports showing no data is that the Web Reports database has been disabled due to timeout being reached. To fix this use the following steps.

  1. Open Web Reports and login.
  2. Click on Database.
  3. Click on Edit (top right hand corner.)
  4. If the "Disable Database" box is checked, uncheck it and click OK.

Also please see Why does my Web Reports keep getting disabled?
http://www-01.ibm.com/support/docview.wss?uid=swg21506252

Historical Number

519

Document information

More support for: IBM BigFix family

Software version: Version Independent

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 1506093

Modified date: 13 December 2012


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