IBM Support

Why does my Visualization Tool run very slowly or appear to freeze?

Technote (troubleshooting)


The Visualization Tool not running.

Resolving the problem

The Visualization Tool will run best on a video card that has hardware support for Open GL. This feature allows the video card to do the OpenGL processing and greatly improves the performance of the Visualization Tool. Without the hardware support from a video card the main CPU of the computer has to perform the OpenGL computations and this will usually cause the Visualization Tool to run very slowly, appear to freeze and can cause CPU usage to jump to 100%.

Historical Number


Document information

More support for: IBM BigFix family

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1505944

Modified date: 22 April 2015

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