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How do I uninstall Outlook Express patch MS05-030 in order to install MS04-018

Technote (troubleshooting)


Problem(Abstract)

Steps to uninstall Outlook Express patch MS05-030 in order to install MS04-018

Resolving the problem

Subsequent to the release of MS05-030, Microsoft has re-released the bulletin to inform users that MS05-030 does not supersede MS04-018 and MS04-018 will not install if you have already installed MS05-030. To apply both patches, you must install MS04-018 before installing MS05-030. If you already have MS05-030 installed, attempts to install MS04-018 through TEM will lead to a 'Failed' action. Attempts to install the patch manually will lead to the misleading error message "This update requires Outlook Express 6.0 Service Pack 1 to be installed".

To resolve this issue, Microsoft recommends uninstalling MS05-030, installing MS04-018, and then re-installing MS05-030. The following custom action script can be used to uninstall MS05-030 silently:

wait {if (exists key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB897715-OE55SP2-20050503.113444" of registry) then (value "UninstallString" of key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB897715-OE55SP2-20050503.113444" of registry as string & " /quiet /passive /norestart") else if (exists key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB897715-OE6SP1-20050503.210336" of registry) then (value "UninstallString" of key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB897715-OE6SP1-20050503.210336" of registry as string & " /quiet /passive /norestart") else (value "UninstallString" of key "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\KB897715" of registry as string & " /quiet /passive /norestart")}

Historical Number

301

Document information

More support for: IBM BigFix family

Software version: Version Independent

Operating system(s): Windows

Reference #: 1505936

Modified date: 22 May 2015


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