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Enable logging for BigFix Web Reports

Technote (troubleshooting)


Problem(Abstract)

Logging is enabled differently depending on the version of BigFix in your deployment.

Resolving the problem

Note: For 32 bit OS's use the following registry path:

    • HKLM\SOFTWARE\BigFix\Enterprise Server\BESReports
Follow these instructions for enabling logging for BigFix Web Reports version 9.0+:


BigFix Windows Server:

1. Create the following values in the registry on the web reports server machine:

    If the LogOn value has not been created, create it as a REG_DWORD value:

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\Enterprise Server\BESReports
      Value [REG_DWORD]: LogOn
      Data: Set it to a value of 1 to enable the logging. Set it to a value of 0 to disable the logging.

    If the LogPath value has not been created, create it as a REG_SZ value:

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\Enterprise Server\BESReports
      Value [REG_SZ]: LogPath
      Data: c:\temp\webreportlog.txt

    Note: the path c:\temp must already exist.

    If the EnabledLogs value has not been created, create it as a REG_SZ value:
      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\Enterprise Server\BESReports
      Value [REG_SZ]: EnabledLogs
      Data: all

    Note: The EnableLogs value can be set to one of the following values (all, databases, debug, critical, performance, or memory) - use "all" to log all messages.



2. Note: The BES Web Reports Server service needs to be restarted for logging to begin.

3. Log into Web Reports and create a report. Verify that the logging output is occurring.


BigFix Linux Server

1. Open the following configuration file: /var/opt/BESWebReportsServer/beswebreports.config
    Add the full log file name in the [Software\BigFix\Enterprise Server\BESReports] section as follows:
      LogPath = /var/log/WebReports.log
      LogOn = 1
      EnabledLogs = all
      LogFileSizeLimit = file_size_in_bytes
  • LogOn: Set to 1 to enable logging. Set to 0 to disable the log.
  • EnabledLogs: Enables or disables the logging of specific Web Reports messages. The values you can specify are: debug|critical|memory|store_usage|all, where all is the default.
  • LogFileSizeLimit: Set to the log file size in byte. The minimum value is 1024000 (1MB). If you set this value a maximum of 10 rotated log files is maintained in addition to the active log file. (for example, file.txt, file.txt_0, file.txt_1, ..., file.txt_9).

The next time you launch Web Reports, a log of the session is saved to the specified file.

Historical Number

324

Document information

More support for: IBM BigFix family

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1505914

Modified date: 31 October 2016


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