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What happens if the TEM Server fails for any reason?

Technote (troubleshooting)


If the TEM Server fails and the server needs to be re-installed, a new TEM Server can be installed (as long as the new TEM Server has the same IP address or FQDN as the old TEM Server as found in the deployment masthead).

Resolving the problem

The TEM Clients will report in to the TEM Server on their heartbeat schedule and their computer properties and relevant Fixlet messages will be re-reported.
Please follow the instructions from the following URL.

Disaster Recovery Overview

Historical Number


Document information

More support for: IBM BigFix family

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1505863

Modified date: 04 December 2014

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