IBM Support

Upgrading an TEM/BigFix evaluation license

Technote (FAQ)


Question

How do I upgrade my evaluation copy to a full license for BES?

Answer

In order to deploy a licensed version of Tivoli Endpoint Manager (TEM), you will need a new non evaluation masthead. Contact your sales representative or authorized reseller for more information about buying TEM. You must completely remove the evaluation version of TEM and then install the production version of TEM. You can use the TEM Remove tool
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Remove%20Utility
to help you remove the old version. Once you get a masthead, the deployment procedure is the same as the evaluation deployment process. Simply install the TEM Server, the TEM Console, and deploy the TEM Clients using the new masthead.

Installation instructions are available at https://www.ibm.com/developerworks/community/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/Installation%20Instructions. Please contact your sales engineer for questions about deployments. Note: You cannot directly upgrade from an evaluation version of BES to a licensed version of TEM. You will need to do a complete reinstall using TEM Remove Utility of the TEM Server, TEM Console, and TEM Clients. To do this, download the TEM Remove Tool to remove the TEM Server and TEM Console completely.
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Remove%20Utility
Then you must reinstall the TEM Server and TEM Console then deploy the TEM Clients again using the new fully licensed masthead.

Historical Number

98

Document information

More support for: IBM BigFix family

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1505788

Modified date: 19 December 2014


Translate this page: