License key center shows null available Activation kit after first download

Technote (troubleshooting)


Problem(Abstract)

Attempts to download the Activation kit type of license keys results in the IBM Rational License Key Center (LKC) showing the license quantity as zero (0) available.

Symptom

Unlike the floating type license key, the quantity of activation kit type license keys will show "0 available" after the first time the license key is created from Rational License Key Center, no matter how many license keys you have purchased.


Cause

The license activation kit is an Eclipse based license key that you can download from the license key center.

  • It is not host based and can be imported on any clients.
  • You can use the same kit to validate the whole amount of clients you are entitled to without restrictions.

Because of this, the License Key Center will show the quantity available as null.
Note: Once you have generated the activation kit license key, you can not return or re-generate it.

Resolving the problem

WORKAROUND:

  • You can make copies of the activation kit type license key up to the quantity you have purchased.
  • You can download the activation kit again by clicking Download button next to previously generated key in LKC.

Note: Activation kit type licenses are a trust based license. You should use the license keys up to the quantity you purchased.

Related information

Product Activation of Eclipse-based Rational products
A Japanese translation is available
A simplified Chinese translation is available

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Document information


More support for:

Rational License Key Server
Rational License Key Center

Software version:

All Versions

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1505003

Modified date:

2013-10-24

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