Conditional user interface in Maximo for Service Providers

Maximo for Service Providers implements conditional user interface (UI) features in the Service Level Agreements (SP) application. Specifically, the field that allows you to enable the SLA for SLA Hold is displayed only if the TSRM product is installed. The ability to restrict visibility of a field based on a condition is called "conditional UI."

With version 7.5.1, conditional UI features were added to three other applications: Organizations (SP), Assets (SP), and Configuration Items (SP). The conditional UI added in version 7.5.1 is for instances when there are two possibilities for the on-screen help text that is to be displayed. Which text appears is conditional on whether an exploiting product is installed, or on the enablement or disablement of the customer synchronization feature.

With version 7.5.1.1, a conditional UI feature was added to the Response Plan (SP) application. The crews information that appears on the Response Plan is conditional on whether Maximo Asset Management Scheduler, version 7.5.1 is installed with Maximo for Service Providers, version 7.5.1.1.

Products that are installed on Tivoli's process automation engine use metadata to control the visibility and use of controls (elements of the user interface) that are used in each product's applications, based on conditions relevant to the use of the control. The metadata is stored in the APPLICATIONAUTH table in the Maximo database.

The metadata is configured for the security group that contains all users. This group's name is specified in the Group for All Users field on the Security Controls window in the Users application and the Security Groups application. Do not delete this group or remove members from it; the user interface will not work properly for a user that is not a member of this group. You can add your own configurations to this group in order to implement new conditions. Do not remove configurations supplied with the product.

For more information about conditional UI, refer to the Application Designer Guide or search for "Conditional UI" in your product's information center.

The following table describes the conditional UI features in Maximo for Service Providers, versions 7.1.1, 7.1.2, 7.1.1.1, 7.1.1.2, 7.5, 7.5.1 and 7.5.1.1.

Service Level Agreements (SP) application

Application	Option Name	Condition	Position	Description/Comments
SLA	SLAHOLD	BMXAQ1001 Tivoli Service Request Manager license key is installed.	SLA main tab	Enables check box: Enable SLA Hold?

The following table describes the conditional UI features that were added in Maximo for Service Providers, version 7.5.1. Each of the options controls which of two versions of on-screen help text is displayed.

Application	Option Name	Condition	Position	Description/Comments
Organizations (SP) (PLUSPORG)	PLUSPITUSC	BMXAQ1001 An exploiting product is installed.	Asset and CI Customer Options window	Sigoption for conditional UI when an exploiting product is installed.
Organizations (SP) (PLUSPORG)	PLUSPNOTITUSC	PLUSPNOITUSC An exploiting product is not installed.	Asset and CI Customer Options window	Sigoption for conditional UI when an exploiting product is not installed.
Organizations (SP) (PLUSPORG)	PLUSPSYNCASSETCION	PLUSPSYNCON Asset and CI customer synchronization is enabled.	Asset and CI Customer Options window	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 1.
Organizations (SP) (PLUSPORG)	PLUSPSYNCASSETCIOFF	PLUSPSYNCOFF Asset and CI customer synchronization is not enabled.	Asset and CI Customer Options window	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 0.
Assets (SP) (PLUSPASSET)	PLUSPSYNCASSETCION	PLUSPSYNCON Asset and CI customer synchronization is enabled.	Associate Customers window, from List tab	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 1.
Assets (SP) (PLUSPASSET)	PLUSPSYNCASSETCIOFF	PLUSPSYNCOFF Asset and CI customer synchronization is not enabled.	Associate Customers window, from List tab	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 0.
Configuration Items (SP) (PLUSPCI)	PLUSPSYNCASSETCION	PLUSPSYNCON Asset and CI customer synchronization is enabled.	Associate Customers window, from List tab	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 1.
Configuration Items (SP) (PLUSPCI)	PLUSPSYNCASSETCIOFF	PLUSPSYNCOFF Asset and CI customer synchronization is not enabled.	Associate Customers window, from List tab	Sigoption for conditional UI when PLUSPSYNCASSETCI maxvar is 0.

The following table describes the conditional UI features that were added in Maximo for Service Providers, version 7.5.1.1. Each of the options controls which of two versions of crews information is displayed.

Application	Option Name	Condition	Position	Description/Comments
Response Plan (SP) (PLUSPRESP)	PLUSPSHACREW	BMXPLUSPASH	Response Plan tab	Sigoption for conditional UI when Maximo Asset Management Scheduler 7.5.1 is installed.
Response Plan (SP) (PLUSPRESP)	PLUSPSHORG	BMXPLUSPASH	Response Plan tab	Sigoption for conditional UI when Maximo Asset Management Scheduler 7.5.1 is installed.
Response Plan (SP) (PLUSPRESP)	PLUSPSHCREW	BMXPLUSPCSH	Response Plan tab	Sigoption for conditional UI when Maximo Asset Management Scheduler 7.5.1 is not installed.